Privacy policy
This Privacy Policy describes how KELLNERS Golf & Activewear collects and uses your personal information when you visit or purchase from our store.
Information We Collect
When you visit out site, we obtain certain information including:
- Basic contact details including your name, address, phone number, email.
- Order information including your name, billing address, shipping address, payment confirmation, email address, phone number.
- Account information including your username, password, security questions.
- Shopping information including the items you view, put in your cart or add to your wishlist.
- Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.
How we use your information
We use your information, to process orders, communicate to you about your orders, to provide you with customer service, to improve our website, send you marketing and promotional purposes and also to inform you of new products and offers.
How do we protect your information
Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.
We will retain your information for our records until you ask us to erase this information. How long we retain your information depends on different factors: such as whether we need the information to maintain your account, to provide the Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies. For more, Please see the “Your Rights” below.
Your Rights
Depending on where you live or depending on certain circumstances, in some cases ,we may decline your request as permitted by law.
- Right to Access / Know. You may have a right to request access to personal information that we hold about you, including details relating to the ways in which we use and share your information.
- Right to Delete. You may have a right to request that we delete personal information we maintain about you.
- Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain about you.
- Right of Portability. You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
- Restriction of Processing: You may have the right to ask us to stop or restrict our processing of personal information.
- Withdrawal of Consent: Where we rely on consent to process your personal information, you may have the right to withdraw this consent.
- Appeal: You may have a right to appeal our decision if we decline to process your request. You can do so by replying directly to our denial.
- Managing Communication Preferences: We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.
Children's Policy
The Services are not intended to be used by children under the age of 13, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.
Changes
We may update our policy from time to time, by posting a new version on our website, changes to our practices or other regulatory or legal reasons. Check this page intermittently to ensure you are aware of the changes.
Contact Us
If you have any questions about our “Privacy Policy” do not hesitate to contact us on our email kellnersactivewear@gmail.com.
Last updated: [30/01/2024]